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We accept American Express, Discover, Mastercard and Visa, PayPal and Money Orders

Trashylady.com (TLC) can ship orders just about anywhere in the world*.  Please note that the best way to order is to use your credit card. You may also pay by international money order, payable to “TLC”.  Our international postage charges are based on the size and weight of the package.   As a GENERAL guideline, in addition to our standard $5.00 shipping charge, allow approximately $15.00 for surface shipments (very slow) or $20.00 for Air Mail shipments.  If you need to know the exact shipping charge you can email us and we will let you know the exact amount.  Your order will come from "TLC".

Canada: Trashylady.com (TLC) ships to all addresses in Canada.   Add an additional $8.00 for postage and handling to Canada ($12.00 total).  We ship Airmail to Canada and we accept checks from Canadian customers. After the written amount please add "USA Dollars" on the same line. This is below the pay to line, not next to it. (You can do both, but it must be on the written amount line)

Tax and Duty:  You will be responsible for any duty taxes owed in your country.   Keep in mind that your country may impose duties, taxes and other fees that you will have to pay before your order will be released from customs. If you're not sure what you'll have to pay, please contact your local trade or customs office. Unfortunately, we have no reliable way of predicting this information for you.

We describe the contents on customs forms as Clothing.  We are required to list the exact total value of your shipment.

Some countries have a value limit below which you don't have to pay any customs or duty. For example, in Belgium, orders valued less than 1,784 Belgian Francs will not incur a duty tax.  We recommend that you call your local customs office and find out if such a limit exists and limit your order total accordingly.

Fraud Protection:  We have taken steps to deter credit card thieves from using stolen credit card information on our site. We request that all customers shipping to addresses other than their billing address notify their credit card company of the alternate shipping address. This process is becoming standard and credit card companies are happy to assist you. Simply call your credit card company and let them know you are placing orders via the Internet and would like to give them an alternate shipping address. By doing this the order process should speed up.   

If our fraud department checks an order and the shipping address is not listed on the credit card account, the order will be delayed. An email will then be sent to notify you of the delay and request you register the alternate shipping address with your credit card company. You then have 72 hours to register the alternate shipping address and notify us before we cancel the order. Again, if there is no response from you within 72 hours, we will cancel your order.

Our Privacy Policy is very simple – Your account information is confidential.  We do not share or sell your profile EVER.  After your order is processed, all credit card information is shredded! Read Our Complete Privacy Statement.

* Where We Ship
We ship our products worldwide to most destinations. In order to comply with U.S. Trade Regulations, we are unable to ship to the following countries: Afghanistan, Cuba, Iran, Iraq, North Korea, Libya, Nigeria, Serbia or Sudan. We also will not ship to Indonesia.

Return Policy: For your protection, and due to Health Regulations, we cannot accept returned boxers, panties, underwear or undergarments with attached panties or thongs. This includes items that come with thongs, panties or g-strings. All returned items must have their original hang tags still on the garment. Only unworn merchandise may be returned. Returns are limited to store credit or exchanges only and are limited to 10 days. You will be responsible for all shipping charges. We are proud that our return rate is less than 1/5 of 1%. Prior to returning an item, you must notify us via email to obtain a return reference number. Please check our size chart before ordering.

International Orders 1-517-545-8006 or Fax 1-517-545-7662

TLC - Emily's Gifts
4841 Milett Road
Fowlerville, MI 48836

trashylady.com - AKA "TLC" 2007